For marketers
The campaign is expensive. The feedback is not.
The original pitch was aimed squarely at the marketing budget: get feedback, recommendations and validation before a product reaches consumers, or before a costly advertising campaign runs in the marketplace.
Rabblester framed customer collaboration as a way to spend on what works, not to discover what does not after the fact.
Before the spend
The pitch is about timing: feedback, recommendations and validation before a product reaches consumers, or before a costly advertising campaign runs.
Budget
Real-time collaboration with customers is framed as a way to manage the marketing budget rather than discover its limits after the campaign.
Momentum
The company’s own line is that it “keeps your ideas moving forward” — feedback as a way to unblock an idea, not just to grade it.
The alternative it named
CRM, email and social media each hold a piece of the customer relationship. None of them was built to put a half-finished idea in front of the customer and come back with a decision.